Mercedes-Benz Introduces Virtual Reality Owner’s Manual

By Product Expert | Posted in Interior Features, Mercedes-Benz E-Class, Mercedes-Benz S-Class, Technology on Monday, May 14th, 2018 at 8:30 am
person using Ask Mercedes app to explore steering wheel features with virtual reality

What is the Ask Mercedes app?

Drivers of select new Mercedes-Benz models now never have to worry about losing the owner’s manual! With the introduction of the “Ask Mercedes” app, Mercedes-Benz fans can enjoy information about their luxury ride from the comfort of their smartphone. But what is the Ask Mercedes app? It is more than just an owner’s manual, in that it also offers virtual reality interaction with your vehicle. Whether you have questions about dashboard buttons or regular maintenance intervals, you should be able to find your answers with Ask Mercedes.

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What vehicles are compatible with Ask Mercedes?

This is a relatively new app and feature, so currently just the 2018 Mercedes-Benz E-Class (non-AMG® models) and the 2018 Mercedes-Benz S-Class offer compatibility. However, you can expect many new Mercedes-Benz vehicles to offer this app interaction in the future.

“We are creating a personalized customer experience that goes well beyond the vehicle. With innovative services such as ‘Ask Mercedes’, we are further expanding our digital ecosystem,” said Britta Seeger, member of the Board of Management of Daimler AG, responsible for Mercedes-Benz Cars Sales, in a recent Mercedes-Benz press release.

checking out center console features with the Ask Mercedes appAsk Mercedes phone compatibility

This app is currently only available on iPhone 6 and newer. You can easily download the app from the Apple App Store and begin using it. Your phone must also be running iOS 10 or higher. We don’t know at this point if this app will be available with Android phones or other models in the future, but we can definitely hope so!

This app uses text descriptions, photos, videos, and even virtual reality interaction to help customers learn more about their vehicles. Like the touchscreen display that will be arriving on the new 2019 Mercedes-Benz A-Class, this app shows how Mercedes-Benz continues to be  at the front of technology and innovation in the luxury market.

If you would like to learn more about Mercedes-Benz vehicles in the Houston TX area, contact a member of the Star Motor Cars sales team today or explore our extensive new Mercedes-Benz inventory.